Help / FAQ

1) New Registration-How do I register for the virtual congress?
  1. Click "REGISTRATION" and it will lead you to the Registration Fee page
  2. Registration Fee Page: Scroll down the fee table, to arrive at “REGISTER NOW (MALAYSIA)” or “REGISTER NOW INTERNATIONAL” delegate.
  3. Select the category that you are in as a delegate and the virtual congress that you would like to join (e.g. MyHPB Members (MyHPB Symposium + ALHC 3.5 RM75.00)
  4. Proceed to create your Virtual Congress “Log-In ID”. Fill in your Full Name, Email, Set Password & Repeat Password. Click “PROCEED”
  5. Personal Details Fields are a mandatory, in order to proceed to the payment gateway (Title, First Name, Last Name, Passport Number / IC Number, Designation, Institution and Contact Details – Mobile Number, Address & Country). To save registration, click on “SAVE & PROCEED”
  6. Congress Registration Page, the description will show the registration category selected and the payment status. Click “PAY” to proceed with payment.
  7. Proforma Invoice Page shows your personal detaials and the amount to pay. Scroll down and “Choose Payment Method”.
  8. “CREDIT CARD or DEBIT CARD” then click “PAY”.
  9. Key in your credit / debit card number & details and click “PAY”.
  10. Once payment transaction is done, you will receive the notification through your register email that you have created in step 4.
2) I have signed up access
  1. Click “REGISTRATION “and it will lead you to the Registration Fee page.
  2. Scroll to the bottom to - If you already register, click the button below to sign in “SIGN IN”
  3. Key in your Email Address & Password that was created when you first registered.
  4. This will lead you to your Registered Account view.
3) What is the inclusion for the registration fee?
  1. The registration fee entitles the participants to attend the selected individual
  2. Virtual congress sessions on the selected option
  3. Virtual exhibition booths
  4. Access to recorded conference lectures for 60 days after the conference
  5. CPD Points
4) Will I receive a certificate of attendance?

i.  A certificate of attendance is available after 1 week of the conference

5) My question is not listed here. Whom do I contact?

Please contact events@myhpbs.com for assistance